VAW Jobs

The Women's Centre Grey Bruce- VAW Crisis Worker- Relief

The Women's Centre Grey Bruce

VAW Crisis Worker- Relief


POSITION TITLE: VAW Crisis Worker - Relief POSITION TYPE: On-call



The Women’s Centre Grey Bruce is a non-profit charitable organization. We provide secure emergency shelter services, crisis intervention, safety planning, counselling, and transition services for youth-at-risk of being trafficked or who are being trafficked in Grey and Bruce Counties.

The Women's Centre Grey Bruce invites applications to fill a VAW Crisis Worker relief position.


The VAW Crisis Worker reports to her Program Manager and is responsible for providing counselling, advocacy, information and support services for women and children accessing The Women's Centre Shelter services. The VAW Crisis Worker will deliver services in a manner consistent with the goals and objectives of the program and the policies and procedures of The Women's Centre Grey Bruce.


Counselling and Communication

Provides professional-level counselling support to Shelter clients, based on a thorough understanding of The Women's Centre counselling philosophy and procedures to include as directed:

  • Provides daily one on one supportive counselling to women and
  • Provides telephone crisis
  • Provides life skills
  • Takes a client centred and collaborative approach when communicating with clients.
  • Adheres to anti-racism, anti-oppression, and feminist
  • Shares information with clients about available supports through community agencies. Works in conjunction with clients to create service plans around areas such as: Employment, financial needs, medical needs, therapeutic needs, and provide referrals as
  • Initiates contact with clients and ensure needs are met
  • Orients clients to house rules and
  • Works toward a co-ordinated delivery of service for clients with team


Documents accurately all relevant activities of clients pertaining to their stay at The Women's Centre, using Shelter logging procedures.

  • Documents all crisis telephone and day client
  • Organizes all written work in a clear and concise

  • Documents each client interaction, and completes required

  • Prepares intakes and discharges, safety planning, risk assessment documentation clearly and accurately for all women and their children who access

  • Accurately document clients’ goals and provide advocacy at Case Management meetings.

  • Accurately enter all statistics in agency database; understand and use available options. Complete daily checklist of activities as per

  • Assists clients with completing

  • Tracks bus tickets issued and other transportation

  • Facilitates House Meetings and record details such as

  • Administers petty cash, etc. as defined by

Policies, Procedures, Values, and Professional Practice

Adhering to all policies, procedures and legal requirements:

  • Understands and apply relevant legislation and related tools (ie. VAW Emergency Standards, Occupational Health and Safety Act, Privacy Act, Employment Standards Act, etc., and ARAO practises

  • Demonstrates knowledgeable of applicable Agency policies, procedures and protocols which are incorporated into

  • Adheres to confidentiality and ethical

  • Attends and participates actively in team and staff

  • Engages in constructive problem solving strategies with peers and manager to continue to develop and improve program

  • Attends regular staff supervision with Program Manager, and identifies annual professional development goals during this

Common Responsibilities for all Staff

  • Maintains strict confidentiality of all client and staff

  • Attends staff meetings, staff training and case management meetings as required.

  • Provides and accept constructive feedback on work-related

  • Promotes a harmonious and supportive relationship between Staff, Clients, Board, Volunteers and Community

  • Maintains a current awareness regarding woman abuse issues, social justice issues, statistical and program information specific to The Women’s Centre, and issues related to the status of women and children in

  • Adheres to anti-racism, anti-oppression, and feminist

  • Participates in the evaluation of services, as

  • Provides and accept constructive feedback on work-related issues

  • Assists with on-the-job training of new staff, placement students and

  • Deals effectively with job-related stress including assessing personal need for time off and/or professional

  • Reports child abuse in accordance with Child and Family Services Act and The Women's Centre procedures and is available for follow-up supportive counselling.

  • Performs other duties as authorized and/or requested by the Program


  • Works alone with women and children who are in crisis

  • Possesses the ability to lift up to 10 kg

  • Possesses the ability to perform tasks such as pushing and pulling involved in moving furniture etc.

  • Climbs stairs

  • Bends, and reaches overhead routinely, and sits and stands over extended periods. Performs housekeeping activities such as bed making, vacuuming, and mopping floors, cooking etc.


  • Holds a university degree or college diploma in social work or a related

  • Must have sound working knowledge of violence against women and children issues.

  • Possesses experience in crisis and abuse-specific

  • Possesses sound understanding of feminist


  • Must have a valid Standard First Aid/ CPR

  • Must have a clean and valid Vulnerable Sector Screen

  • Must have a valid driver’s license and access to a reliable

  • Must be available to work all shifts: 8am-4pm, 1pm – 9pm, 4pm – 12am, 12am –

8am week days and weekends.

Hours for this position are scheduled by the Management team.

Apply by sending your cover letter and resume via email to Paula Carnakie,