VAW Jobs

Interval House - Front Line Shelter Relief

Interval House
Front Line Shelter Relief 

Relief Staff are vital to our agency in providing casual, on call coverage for the shelter.
We are in need of multiple relief staff who are available to work a variety of shifts
sometimes with short notice in our 24/7 facility. Shifts can range from Monday-Friday's,
overnights, weekends and holidays.

Interval House of Hamilton is a SEIU unionized workplace.

The Front-Line Shelter Relief Staff should give support to, and contribute to, the case
management goals, plans, and strategies for women and their children in the shelter.
They encourage a caring, healthy, safe and positive work and residential setting for
women in the shelter. Workers assist woman, and case-management, to asses and
plan for her personal safety, coping (harm reduction if necessary), counselling and legal
supports needs/requirements. They promote weekly support groups and activities to
help women through this difficult time in their lives, and provide productive outlets for
them to promote personal growth and healing. Counsellors work to prevent, manage
and defuse any behavioural issues that arise within the shelter and to help them
manage the personal and emotional issues that are causing them to act this way.

• Action oriented
• Approachability & Humour
• Client focus
• Compassion
• Creative
• Crisis management/conflict resolution
• Decision quality and results driven,
• Diversity and inclusion practice
• Ethics and Values
• Excellent written and verbal skills,
• Feminist based counseling
• Integrity & Trust
• Interpersonal & Political Savvy
• Listening
• Sound knowledge legislation affecting abused women
• Technical Skills
• Working knowledge of harm reduction strategies

Undergraduate degree in Social Work (from recognized University/College) or related

Minimum two years’ experience working in Women’s Services and preference to
residential setting. Experience with group facilitation and program planning. Experience
working with high risk women and working with Stages of Change model an asset.

Valid First Aid/CPR certification, Valid ASSIST Certification, Valid PMAB/CPI/UMAB
Certification, valid Ontario driver’s license and own vehicle or access to, as well as the
appropriate corresponding insurance. Be educated in harm reduction strategies and
practices. Member of College of Social Work, bi-lingual or a second language an asset.

Working Environment/Hazards
A residential women’s shelter environment is fast past, continuously changing and crisis
management communal work. Employees will work with diverse groups of women and
children in traumatic emotional states, and must be willing to assist them with personal
care items, assist with communal living, conflict management, crisis counselling and
advocate for women with community and justice services.
Front-line relief staff are expected to do a reasonable amount of work in the office due
to documentation and therefore some sitting is required. However, staff must also
maintain a presence on the floor and assist the women with their reasonable daily

Hours of Work: Work is part time and call-in relief. The employee needs to recognize
that part time relief work does not offer a predictable work schedule, however
guaranteed 1 to 2 shifts per schedule under the terms provided upon employment.

competencies and experiences and your knowledge of feminist counselling along
with a current resume

By email:

By mail: 630 Sanatorium Road, Hamilton, ON, L9C 7S7


If you require accessibility accommodations during the recruitment process, please
notify us to arrange reasonable and appropriate accommodations. IHOH is an equal
opportunity employer and strives to be reflective and inclusive of the communities we
serve. We encourage individuals who identify as Indigenous, racialize, immigrant,
LGBTQI+, or disAbled to apply. We appreciate your interest in this employment
opportunity, however only those selected for an interview will be contacted.