VAW Jobs

Ernestine's- Donor Services Associate

Ernestine's Women's Shelter

Donor Services Associate

(PART-TIME – 21 hours/week)
6 month contract with possibility for renewal
Start date: August 2020

Ernestine's Women's Shelter is an organization run by women that provides support and shelter for women, youth and children experiencing violence located in the North Etobicoke area of Toronto. Within a solidarity model, Ernestine's acknowledges the multitude of issues facing survivors of abuse and provides crisis intervention and a range of holistic services through a feminist and Anti Racism Anti Oppression lens.

The Opportunity Reporting to the Manager, Development and Engagement, the Donor Services Associate is responsible for the accuracy and integrity of all data contained within the Raiser’s Edge donor database, as well as overseeing all routine data input and output. The position will also be involved with the continued development of Ernestine’s donor database. The role will also focus on administrative and logistical support of Ernestine’s annual gala.
Ernestine’s Women’s Shelter is looking for an enthusiastic, bright, and detail-oriented candidate who possesses previous office experience. This is a contract, part-time position, with scheduling flexibility. For the next couple of months, this position will combine on-site and remote work.


  • Process all donations received from all sources, ensure donation information is complete, prepare weekly bank deposit and enter donation information to Raisers Edge;
  • Generate tax receipts, thank you letters, batch reports and produce appropriate reports and documents to Finance department;
  • Respond to donor inquiries: replacement tax receipts, change of address and general donor inquiries;
  • Organize and oversees all Ernestine’s Affair online ticket maintenance, issue tax receipts,respond to all ticket and table payments queries using Universe;
  • At fundraising events handle all queries related to financial management at the event;
  • Generate queries, export lists through Raiser’s Edge and coordinate physical and electronic mass mail, including pledge reminders, invitations, acknowledgement letters, and other mailings and regularly update Constant Contact lists.
  • Make Donor stewardship phone calls
  • Support the Development team in day to day activities


  • Post-secondary education in a related field: fundraising or office administration
  • A minimum of two years of experience using Raisers Edge
  • Ability to work independently with little supervision, be self-directed and take initiative
  • The ability to multi-task and set priorities with a sense of urgency to achieve goals
  • Advanced computer skills including Microsoft Word, Excel, Outlook, PowerPoint
  • Meticulous attention to detail, strong analytical skills
  • Sound judgment, tact and a professional attitude

Ernestine’s Women’s Shelter is committed to employment equity and encourages applications from all qualified candidates. Our goal is to attract, develop and retain highly talented women from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We have an Accommodation Policy and accommodation will be provided at any point throughout the hiring process, provided the candidate makes their needs known to us.

To Apply:

Qualified candidates are invited to submit their resumes and cover letters, in a single PDF file to Please state “Donor Services Associate” on the subject line. Please submit by August 14, 2020.