VAW Jobs

Optimism Place-Residential Manager, Contract

Are you committed to ending the cycle of abuse and violence by raising awareness through prevention, intervention, education and advocacy? Are you looking for the opportunity to support women alone or with children to live free of abuse by providing shelter and confidential, non-judgmental services?  If this sounds like you then please consider joining the team at Optimism Place!


Optimism Place Women’s Shelter and Support Services is an organization that provides emergency shelter, counselling, advocacy and support for women and their children fleeing domestic violence in Perth County.


Opportunity: Residential Manager


  • Full Time 40 hours per week contract position (up to 18 months) with anticipated start date of December 9th, 2019
  • Competitive salary and benefits (eligible for comprehensive health and dental following 3 months of employment)
  • 2 weeks of vacation upon hire; 3 weeks of vacation following 12 months of employment
  • Requirements to:
    • be flexible with hours of work, depending on the organizations needs
    • provide on-call support to reporting staff for two weeks each month
    • complete CPR/First Aid training upon hire
    • provide a valid and recent vulnerable sector check
  • Provide leadership to and work with a close knit team contributing to the community in a significant way
  • Manages a team of 10+ employees (3 full time and a roster of part time)
  • Reports to the Executive Director
  • Have a positive impact on the lives of women and their children
  • Work with like-minded individuals in an anti-oppressive, feminist framework


Application information:

Optimism Place is committed to equity and encourages applications from all qualified candidates including women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. In alignment with its commitment to equity, Optimism Place values diversity and provides a positive and supportive environment. Optimism Place offers reasonable accommodation for applicants with disabilities to participate the recruitment process.  If you are contacted regarding this opportunity, please advise if you require accommodation. While we appreciate all interest in our positions, only those selected for an interview will be contacted.


Please send your cover letter and resume to Jasmine Clark, Executive Director, at with the subject line, “Residential Manager”, by 5:00 pm on November 26th, 2019



The opportunity details:


The Residential Manager is responsible for managing, coordinating and supervising the provision of frontline services through a team of counsellors. The role ensures appropriate, high quality and timely responses are being delivered to individuals accessing the shelter’s services. Services are provided to both residential (on-site) and non-residential clients which includes a 24-hour crisis and support line.  In addition, the Manager provides leadership support and supervision to the Housing Stability Worker who is a representative of Optimism Place and member of the Supported Housing Of Perth Program (SHOPP) team. In the absence of the Executive Director, the Residential Manager provides leadership across the organization.


In order to be considered for this opportunity you will bring the following:


An undergraduate degree in the helping professions (social work, law, business, psychology, sociology) or equivalent education and experience. Graduate/Post graduate degree would be an asset. A minimum of five (5) years of experience including leadership, supervisory or direct management experience. Preference given to experience in a residential setting. Experience in program design, implementation, and evaluation.


Demonstrated expertise in the area of violence against women services. The ability to clearly articulate feminist analysis of the issues, and a demonstrated commitment to the women’s anti-violence movement. An Intersectional approach and an appreciation of diversity issues. Proven ability and skills in the areas of crisis intervention, conflict resolution, problem-solving and assessment. A continued commitment to ongoing education and professional development, keeping up with current trends and research in the Violence Against Women field. Familiarity with legislation and legal systems affecting victims of violence. Knowledge of the Child and Family Services Act, the processes of family court, and how to navigate the Social Services departments (Ontario Works, Housing, and Child Care). The ability to act as an advocate for clients. Excellent oral and written communication and computer skills. The ability to act as a leader and role model in promoting positive staff interactions, contributing to a positive team environment. An ability to operate with independence.



To obtain a complete description of the duties and responsibilities of the position, please see the job description which can be found under the “Employment Opportunities” section of our website at