VAW Jobs

Haldimand & Norfolk Women's Services: Front Line Relief Counsellor

Haldimand & Norfolk Women's Services is dedicated to a non-oppressive social, political and economic environment for women, their children and their communities.

Our organization is currently seeking qualified individuals for the position of Front Line Relief Counsellor.

As a member of the Residential Team you will provide on call shift coverage for our 24-hour residential program.


  • Perform crisis intervention by telephone, in shelter and other appropriate settings to women and their children whose lives have been affected by abuse
  • Provide counselling, support and advocacy to residential clients
  • Facilitate admission to the shelter per shelter mandate
  • Provide support information and resources which will assist women to assess their options and take appropriate action
  • Assure the functioning of residence in accordance with safety, security, fire and operational procedures
  • Facilitate resident's adjustment to communal living by providing information and support, supervise household activities and assist in creating a calm, comfortable environment
  • Participate in regular supervision and program specific meetings
  • Maintain documentation and statistical records as required
  • Become familiar with and effectively document all client information in the WISH database


  • Post-Secondary Education in Social Work, Social Sciences or related field
  • Counselling and crisis intervention skills
  • Ability to effectively handle crisis situations both in person and by telephone
  • Knowledge of and/or experience with community social services, medical and justice systems and other relevant services
  • Ability to work independently as well as part of a team
  • A strong ability to keep sensitive materials confidential
  • Ability to work in a woman-centred organization which bases its services on a feminist analysis of woman abuse
  • A current CPIC
  • Valid Ontario Driver's License and access to a reliable vehicle

Job Type

  • Casual, Relief Position
  • Available for day, afternoon or night shift including weekends and statutory holidays

Closing Date: Friday, March 22, 2019

Please send your resume including cover letter in confidence to

Kelly Salazar, Residential Manager

PO Box 731, Simcoe, ON N3Y 4T2

or by email to

We thank all applicants for their interest, however, only applicants selected for an interview will be contacted. No telephone calls please.