VAW Jobs

Ernestine's Women's Shelter: Relief Program Counsellor –Various Shifts

Ernestine's Women's Shelter

Relief Program Counsellor –Various Shifts Relief Staff Pool

Ernestine's Women's Shelter is an organization run by women that provides support and shelter for women, youth and children experiencing violence. Within a solidarity model, Ernestine's acknowledges the multitude of issues facing survivors of abuse and provides crisis intervention and a range of holistic services.

Job Summary

The Relief Support Worker is an integral team member that supports the Shelter staff to ensure consistent services and support to residents. Relief staff will undertake the usual duties and responsibilities of the regular Women's Counsellor. Due to the nature of the work, applicants must be available to work a variety of shifts including weekdays, evenings, overnights, weekends and holidays, often on short notice.

This Individual will bring strong interpersonal, conflict resolution and relationship building skills, knowledge in providing direct and indirect services to women and their children escaping violence, advocacy, referrals, crisis intervention, and supportive counseling. The individual will possess a commitment to facilitate cooperative living in a crisis environment through a proven ability of mediation skills, with the demonstrative competency of ensuring safety and security of women and their children while on shift.

An orientation and collateral training will support the integration of Relief Workers with staff teams and residents.

Key Competencies 

  • Strong verbal and written communication skills informed by an anti-racism, anti-oppression feminist framework.
  • Solid understanding of the VAW Sector, Housing Reform Act, Housing Connections Special Priority Program, Rent Supplement Program, Child Protection legislation, Legal system and the systemic and political barriers facing women and children escaping violence
  • Demonstrated competency in the issues of gender-based violence and women who have faced systemic barriers.
  • Organizational skills with attention to detail while also having the ability to see and appreciate the big picture.
  • Efficient knowledge of Microsoft Office; including Word and Excel and the ability to learn data bases as required.
  • Post-secondary education with degree and/or certificates in Human Services, Social Work, with a minimum of 2 years' experience in a women centered organization.

To be considered for this position, you are a woman committed to the mission of Ernestine's.

Ernestine's is directed by inclusion and equity principles, with all policies, procedures and service delivery informed by a demonstrated commitment to diversity and inclusion. Ernestine's Women's Shelter is an equal opportunity employer and candidates from diverse communities are strongly encouraged.

Position Type: Casual/On-Call

Deadline: December 31, 2018

How to Apply: To be considered for this position, please submit your resume and cover letter in a PDF document to, with Relief Program Counsellor on the subject line. If you are contacted for an interview and require accommodation, appropriate arrangements will be made to assist you through the process.

We truly thank all applicants for their interest but only those selected for an interview will be contacted.