VAW Jobs

YWCA Toronto: Manager of YWCA Employment Centre

Internal and External Job Posting

Manager of YWCA Employment Centre (3090 Kingston Road)


The YWCA Toronto Employment Centre assists women, men and youth who are unemployed or underemployed to discover their career potential and establish goals to find and retain meaningful employment. This is accomplished by providing specialized employment services, resume help, interactive workshops, skills building and job search tools through qualified, supportive staff in a safe and friendly environment. We help individuals to find paid and unpaid job placements, gain access to labour market information, assist with internet job search and on-line applications. We provide Job Fairs and connections to employers. 

Reporting to the Director of Employment and Training, the Manager of YWCA Employment Centre is responsible for the overall operation of the Employment Ontario Program at 3090 Kingston Road and the on-site management of all aspects of the centre including; programming; staffing and health and safety of staff and participants/clients. This responsibility includes the development, planning, marketing, and implementation of this program in accordance with the Mission of YWCA Toronto and the needs of the participants. This middle management position is responsible for contributing to the overall management of the Association. 

Reporting to the Director of Emplyment and Training, the Manager of YWCA Employment Centre’s responsibilities include:

  • Prepares and monitors the program budget in consultation with the Director of Employment and Training;
  • ensures that fiscal goals are met and prepares contingency plans, if required;
  • directs and actively negotiates all new government purchase of service agreements and community partnerships;
  • anticipates and reviews community funds that might have an impact on current and future programs;
  • responsible for on-site management of all aspects of the centre including programming, staffing and health and safety of staff and participants/clients;
  • develops and implements annual marketing and promotions plans and publicity campaigns in consultation with the Director of Advocacy and Communications, Outreach and Promotions staff;
  • ensures that the program facilities conforms to the standards set out by funding agreements and necessary legislation;
  • ensures that statistical records are maintained and submits an annual report on the program with an analysis of trends;
  • ensures the training, supervision and regular evaluation of all program staff, students and volunteers;
  • plans and monitors the staff work schedule and covers for staff absences, when required;
  • participates with the Director of Employment and Training to develop long and short term plans for the program to meet the identified needs of the participants and the overall organizational objectives;
  • provides consultation to individuals, businesses, government and community groups in the employment field;
  • ensures the co-ordination of operations through staff meetings and the exchange of program expertise and resources;
  • provides an annual analysis of the service to identify risks and opportunities;
  • participates in the development and implementation of new programs that would enhance existing services;
  • responsible for monitoring and reporting to the Ministry and YWCA Toronto;
  • participates in coalitions and partnerships relating to employment and women's issues;
  • develops and maintains positive working relationships with local community agencies.

You will have:

  • Advanced knowledge of the theories and concepts relating to the practice of social work, group work, and employment programs normally acquired through the completion of a graduate degree in Social Work, Psychology, Counselling, Adult Education, or Business Administration;
  • five to seven years directly related experience;
  • knowledge of financial and human resource management required as well as previous work in a multicultural, unionized environment;
  • excellent written and oral communication skills are essential;
  • demonstrated experience in dealing with funders is essential;
  • a thorough knowledge of women's services, employment programs, and access and equity issues is required;
  • ability to produce and generate reports using current computer applications;
  • a working knowledge of current computer applications is necessary, e.g. Windows 7 Pro, Financial software, Email and Internet.

Core Competencies: The employee is expected to:

  • Engage in a self reflective and collaborative practice that is non-judgmental, compassionate and reflects the mission of YWCA Toronto;
  • incorporate principles of anti-oppression and equity in responding to the service needs of women and children and work toward removing systemic barriers to independence and wellbeing;
  • demonstrate respect, consideration and acceptance of the opinions of others while expressing her own expertise and effectively utilizing relevant resources and specialists;
  • consistently collaborate with team members, sharing ideas and differences openly;
  • be receptive to new ideas and adapt to change as necessary;
  • value the contribution of others and take action to strengthen partnerships and support others to achieve effective outcomes;
  • take action to avoid or solve problems and create opportunities for positive change;
  • demonstrate commitment to ongoing personal and professional development.

The hours of work for this position are 35 hours per week in accordance with the management hours of work policy. The salary range for this position is $65,189 to $76,692 per annum (Level M9), plus comprehensive benefits. 

Please note: A police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. For internal applicants, this position is not secondable.

Submit your cover letter and résumé by Friday, November 24, 2017 to: Tsering Tsomo, Director of Employment and Training. YWCA Toronto. 87 Elm Street, Toronto, ON, M5G 0A8. E-mail:

Please quote JOB ID number EMTR0029 and your name in the subject line.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women of all races, ethnic origins, religions, abilities and sexual orientations. YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted. No telephone enquiries please.

YWCA Toronto is a scent free environment.